bjd55's Privacy Policy

01

Introduction & Applicability

bjd55 is a trusted online casino and betting platform. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how bjd55 collects, uses, stores, and discloses your personal information, and what steps we take to protect it.

This Policy applies to all services, websites, and mobile applications on the bjd55 platform. By using our services, you consent to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

02

What Information We Collect

We collect various types of information when you register and use the bjd55 platform. Below is a description of the information we collect:

2.1 Information You Provide Directly

When you create an account, log in, or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Address and country
• Payment-related information (bKash, Nagad, or Rocket account number)
• Login credentials (username and password)

2.2 Automatically Collected Information

Some information is collected automatically when you use our platform:

• IP address and device type
• Browser type and version
• Operating system information
• Time spent on the platform and browsing activity
• Gaming history and transaction records
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from third-party service providers, such as payment processors or identity verification agencies. This information is used solely to improve our services and prevent fraud.

03

How Your Information Is Used

bjd55 uses collected information for specific and legitimate purposes. The main purposes for which we use your information are:

3.1 Service Operation & Improvement

• Creating and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Providing gaming services and improving the user experience
• Managing bonuses and promotional offers
• Identifying and resolving technical issues on the platform

3.2 Security & Compliance

• Verifying user identity and age
• Preventing fraud, money laundering, and illegal activity
• Ensuring responsible gaming
• Complying with applicable laws and regulations
• Protecting the security and integrity of the platform

3.3 Communication

• Sending important account-related notifications
• Providing customer support
• Offering technical assistance
• Sending promotional information with your consent

04

Cookies & Tracking Technologies

The bjd55 platform uses cookies and similar technologies to help improve your browsing experience. Cookies are small data files stored on your device.

4.1 Types of Cookies

• Essential cookies: These are necessary for the basic functioning of the platform. They are required to maintain login sessions and ensure security.
• Functionality cookies: These cookies are used to remember your preferences and settings.
• Analytics cookies: These cookies help review how the platform is used and improve our services.

4.2 Cookie Control

You can control cookies through your browser settings. Please note that disabling certain cookies may cause some platform features to not work correctly.

05

Disclosure of Information to Third Parties

bjd55 does not sell your personal information. However, we may share information in the following limited circumstances:

5.1 Service Providers

To operate our services, we work with trusted third-party service providers such as payment processing partners (bKash, Nagad, Rocket), technology providers, and game software developers. These parties may only use information in accordance with our instructions and within necessary limits.

5.2 Legal Obligations

We may be required to disclose information if mandated by law or by a lawful authority. This includes assisting law enforcement agencies in investigations.

5.3 Protection of the Organisation

Information may be disclosed where necessary to prevent fraud, protect cybersecurity, or safeguard the rights of our users.

06

Data Security Measures

bjd55 follows industry-leading technologies and practices to ensure the security of your information. Our security measures include:

• SSL encryption: All data transferred between you and our servers is encrypted using SSL (Secure Sockets Layer) technology.
• Data encryption: Sensitive stored information is kept secure using strong encryption methods.
• Access control: Only authorised staff can access personal information, and only on a need-to-know basis.
• Regular security audits: Regular audits are conducted to identify vulnerabilities in our systems.
• Firewall protection: Strong firewall measures are active to prevent unauthorised access.
• Two-factor authentication: An additional verification layer is used to enhance account security.

However, no method of transmitting or storing information over the internet is completely secure. While we make every effort to protect your information, we cannot guarantee absolute security.

07

Data Retention Period

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

We retain your information while your account is active. Even after an account is closed, some information may be retained for a specified period for legal, regulatory, or business reasons. Financial transaction records and identity verification information are generally retained for a longer period.

When the need to retain information has ended, we securely delete or anonymise it so that you can no longer be identified from it.

08

Your Rights & Controls

As a bjd55 user, you have the following rights over your own personal information:

8.1 Right of Access

You may request a copy of the information we hold about you at any time.

8.2 Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. You can update much of your information yourself through your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or relevant contractual requirements.

8.4 Right to Object to Processing

You may object to your information being used for specific purposes, particularly in relation to marketing communications.

8.5 Withdrawal of Consent

Where processing of your information relies on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.

09

Protection of Minors' Privacy

bjd55's services are strictly for adults — only for those aged 21 and above. We do not knowingly collect personal information from anyone under 21 or allow them to create an account.

We take age verification steps at the time of registration. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

A note to parents — if you believe your child has created an account on bjd55, please contact us immediately.

10

Changes to This Policy

bjd55 may update this Privacy Policy from time to time. Such changes may be necessary due to changes in the scope of our services, new legal requirements, or technological developments.

If significant changes are made to the Policy, we will notify you by email or through the platform. Continuing to use our services after changes have been made will be considered acceptance of the updated Policy.

We recommend that you review this page regularly so you stay up to date with the latest Policy.